Outage in Front
[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]
Resolved MinorIncident Report
Summary AI Generated
Gmail and Office 365 message sending and receiving experienced delays for approximately 4.4 hours across the US-West-1, US-West-2, and EU-West-1 regions. A fix was deployed, after which delivery times normalized, though some channels required additional time to clear a message backlog. The incident was fully resolved following a monitoring period.
We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 09/23/2026 03:01PM
This incident has been resolved.
MONITORING
1 day ago - at 09/23/2026 12:47PM
We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
INVESTIGATING
1 day ago - at 09/23/2026 11:34AM
We are continuing to investigate the issue.
INVESTIGATING
1 day ago - at 09/23/2026 10:38AM
We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
Latest Front outages
[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] - 10 days ago
Application performance degraded - 24 days ago
Resource audit log delayed events [eu-west-1][by_company_00002] - about 1 month ago
Folder counters update delay - 5 months ago
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