Outage in Frontline Education

1/12 - System Slowness

Resolved Minor

January 12, 2026 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue impacting system performance. Users might experience slow loading when trying to log in and/or navigate the system. Our teams are engaged, and we are working toward a solution as quickly as possible.

Components affected

Frontline Education Absence Management Frontline Education Frontline Central Frontline Education Plan and Service Management Frontline Education Professional Growth Frontline Education Recruiting & Hiring Frontline Education SEI - eStar v3 Frontline Education Time and Attendance

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 01/12/2026 06:27PM

We are pleased to report that a fix has been successfully implemented to address this issue, and it is now resolved. Users should no longer encounter slow loading behavior when trying to log in and/or navigate the system.

If you have any questions, or if you run into any continued issues, please contact Support and we would be happy to assist.

INVESTIGATING 10 days ago - at 01/12/2026 05:00PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 01/12/2026 04:28PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 01/12/2026 04:09PM

Latest Frontline Education outages

Intermittent Runtime Error - 8 days ago

Issues Printing the Daily Report - 15 days ago

12/14 - Intermittent Slowness and Inaccessibility - about 1 month ago

Partial Outage - Investigating - 2 months ago

11/7 - Mobile Website Accessibility Issues - 3 months ago

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