Outage in FTAPI
LDAP Login partially disturbed
Resolved Minor
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Outage Details
We are seeing that LDAP login currently is unavailable for some of our customers and are investigating the underlying cause.
Components affected
FTAPI Cloud SystemsLatest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 08/28/2025 10:00AM
This incident has been resolved.
MONITORING
27 days ago - at 08/28/2025 09:45AM
The underlying issue has been fixed and we are monitoring for any LDAP-related errors.
IDENTIFIED
27 days ago - at 08/28/2025 08:35AM
The underlying cause has been identified and a fix has been validated.
We will rollout the fix to affected customers, which will cause a downtime of up to 5 minutes.
We expect the LDAP authentication to resume regular operations for all customers until noon today.
We are sorry for the service degradation and disruption caused by this.
INVESTIGATING
27 days ago - at 08/28/2025 08:01AM
We are seeing that LDAP login currently is unavailable for some of our customers and are investigating the underlying cause.
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