Outage in FTAPI
Errors when sending Deliveries with Outlook Add-In (classic)
Resolved MajorIncident Report
We are currently investigating reports about error messages when trying to send Deliveries with the classic Outlook Add-In
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 10:24AM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/18/2026 10:08AM
The fix has been implemented for all customers and we are monitoring to verify.
IDENTIFIED
about 1 month ago - at 06/18/2026 09:28AM
We have rolled out the fix for >95% of affected customers. The remaining 5% will be fixed with the next 20 minutes.
IDENTIFIED
about 1 month ago - at 06/18/2026 08:33AM
We are still working on rolling out the fix to our customers and are expecting the issue to be resolved by 11:30 CEST.
IDENTIFIED
about 1 month ago - at 06/18/2026 07:24AM
We have found a solution for the issue and are currently rolling it out to our customers. This may cause downtime of up to 5 minutes for individual customers. We apologize for the service disruption.
IDENTIFIED
about 1 month ago - at 06/18/2026 06:39AM
The issue is identified we will rollout fix in a few moments
INVESTIGATING
about 1 month ago - at 06/18/2026 06:29AM
We are currently investigating reports about error messages when trying to send Deliveries with the classic Outlook Add-In
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