Outage in Funnel
DV360 / DoubleClick Bid Manager invalid credentials
Resolved Minor
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Outage Details
We are currently seeing a lot of permission errors from the DV360 API for some DV360 source regarding the ability to access Advertiser currency, which results in Invalid credentials. DV360 has made a change that caused this issue, we have reached out to them to find a possible solution. If you are experiencing this issue in Funnel then this change should affect the DV360 UI as well, resulting in an inability to create and run reports containing advertiser currency.
In the meantime you can create and connect a custom report. See this article on how to do that: https://help.funnel.io/en/articles/2948703-how-do-i-connect-a-custom-display-video-360-doubleclick-bid-manager-report
Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 07/02/2021 07:29AM
DV360 had a bug on their end. It has been fixed and all our DV360 sources are back to downloading data as normal.
INVESTIGATING
almost 4 years ago - at 06/30/2021 11:40AM
We are currently seeing a lot of permission errors from the DV360 API for some DV360 source regarding the ability to access Advertiser currency, which results in Invalid credentials. DV360 has made a change that caused this issue, we have reached out to them to find a possible solution. If you are experiencing this issue in Funnel then this change should affect the DV360 UI as well, resulting in an inability to create and run reports containing advertiser currency.
In the meantime you can create and connect a custom report. See this article on how to do that: https://help.funnel.io/en/articles/2948703-how-do-i-connect-a-custom-display-video-360-doubleclick-bid-manager-report
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