Outage in FutureLearn
Video playback errors in UAE and China
Resolved MinorIncident Report
We are currently investigating an issue with our videos which is causing playback issues in the UAE and China.
Components affected
FutureLearn www.futurelearn.comLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/27/2024 10:43AM
This issue has been tested and found to have been resolved by the fix implemented by our teams.
MONITORING
over 1 year ago - at 03/25/2024 01:19PM
A fix for this issue has been tested and will be implemented today.
IDENTIFIED
over 1 year ago - at 03/21/2024 03:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 1 year ago - at 03/20/2024 03:52PM
This issue has been fixed for FutureLearn users based in China. FutureLearn users based in the UAE may still face some playback issues, but this is still under investigation.
INVESTIGATING
over 1 year ago - at 03/20/2024 11:45AM
We are currently investigating an issue with our videos which is causing playback issues in the UAE and China.
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