Cloud | Frankfurt am Main-1, Darmstadt-1 | Website/Control Panel incident details

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

Equinix has reported an issue with Metro Connect and engineers are investigating the issue.

We have identified a major incident affecting the FR5/DRF environment. Multiple devices within FR5 have unexpectedly rebooted. The specifics of the disruption are currently under review.

https://status.equinix.com/incidents/5ymj64cb78sg

We have identified a major incident affecting the FR5/DRF environment. The specifics of the disruption are currently under review. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

We are continuing to investigate this issue.

We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.