Cloud| Luxembourg-2 Incident Details

We are currently experiencing a partial outage in our Cloud service, which may result in partial unavailability of Low-Latency Stroage for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

We are pleased to inform you that our engineering team has implemented a fix to resolve the partial degradation of Low-Latency Storage in the Cloud service. However, we are still closely monitoring the situation to ensure stable performance.We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.