Multiple Services | Connectivity Incident Details

We are currently experiencing a major outage in our CDN, Storage, WAAP, DDoS and Customer Portal, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolutionThank you for your understanding and cooperation.

We have successfully identified the issue and are currently working on implementing a fix to resolve the major outage in our CDN, Storage, WAAP, DDoS and Customer Portal. We appreciate your patience and understanding as we work towards a resolution. Thank you for your continued cooperation.

We are continuing to work on a fix for this incident. During the investigation, we have identified issues with the Hosting service. At the moment, virtual private and dedicated servers in Milan, Sydney, Sao Paulo, and New York are affected.

We are pleased to inform you that our engineering team has implemented a fix to resolve the major outage in our CDN, Storage, WAAP, DDoS and Customer Portal. However, we are still closely monitoring the situation to ensure stable performance.We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.