Global CDN and API Incident Details

We are currently experiencing a major outage with our website, Global CDN Delivery, API access for all services and Customer Portal, resulting in its complete unavailability. We sincerely apologise for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolutionThank you for your understanding and cooperation.

The API access has been recovered, and we are continuing to fix other services. We will keep you updated.

Website and Customer Portal are up again. We are continuing to fix other services.

We are recovering, and all services are up and running. CDN service has mostly recovered; however, it may still be partially unavailable for some users. We are continuing to monitor the situation and working on the fix.

The issue has been resolved, and all services have fully recovered. We are continuing to monitor the situation to ensure stability. We apologise for the inconvenience.