Outage in Gamma App
DNS resolution issue for some areas in Brazil
Resolved Minor
October 09, 2026 - Started about 1 month ago
- Lasted 2 days
Incident Report
Summary AI Generated
**DNS Resolution Issue – Gamma App (Brazil)** Certain ISPs (ASNs) in Brazil experienced connection issues accessing Gamma App due to a DNS/routing problem at the infrastructure level with hosting provider Cloudflare, affecting the Web Application, API, and Website for approximately 42 hours. The issue was confirmed with Cloudflare, though a full resolution required waiting on the provider, with a VPN recommended as a workaround in the interim. Affected users in Brazil were unable to reach gamma.app during this period.
We are currently investigating an issue with visitors in parts of Brazil being unable to access gamma.app.If you are impacted, please email support@gamma.app and provide them with the results of accessing these URLs (if available):u003chttps://gamma.app/cdn-cgi/traceu003eu003chttps://gamma.site/cdn-cgi/traceu003e[https://speed.cloudflare.com](https://speed.cloudflare.com/) (screenshot)
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 10/09/2026 09:00PM
We are currently investigating an issue with visitors in parts of Brazil being unable to access gamma.app.If you are impacted, please email support@gamma.app and provide them with the results of accessing these URLs (if available):u003chttps://gamma.app/cdn-cgi/traceu003eu003chttps://gamma.site/cdn-cgi/traceu003e[https://speed.cloudflare.com](https://speed.cloudflare.com/) (screenshot)
IDENTIFIED
about 1 month ago - at 10/10/2026 12:31AM
We have confirmed with our hosting provider Cloudflare that certain ASNs in Brazil are experiencing connection issues to gamma.app. We will provide updates here as they become available.The best known workaround is to use a VPN to access [gamma.app](http://gamma.app) from a different location.
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