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Outage in Gandi

We are experiencing and incident on our platform multiple services are affected

Resolved Minor
March 09, 2025 - Started 11 months ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 03/14/2025 04:13PM

This incident has been resolved.

MONITORING 11 months ago - at 03/11/2025 02:26PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 03/11/2025 08:39AM

All impacted customer have recovered their access and their mailboxes. We still continue to monitor and make sure that all email that have been queued are delivered.

MONITORING 11 months ago - at 03/10/2025 10:12AM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 03/10/2025 09:17AM

We are still working on resolving all the issues, all pending emails will be delivered soon. There is some delay in the delivery due to the large number of emails.

MONITORING 11 months ago - at 03/09/2025 04:09PM

Services are back to normal to the majority of customers we continue to work so there is no impact for any customers.

IDENTIFIED 11 months ago - at 03/09/2025 09:09AM

We have more visibility about the issues and implication. We have increased the impacted services accordingly.

IDENTIFIED 11 months ago - at 03/09/2025 08:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 03/09/2025 06:20AM

We have identified the issue and we continue working on resolution.

IDENTIFIED 11 months ago - at 03/09/2025 01:39AM

We identified an issue on a specific filer on production that affects multiple API and micro services on the platform.

INVESTIGATING 11 months ago - at 03/09/2025 01:20AM

We are currently investigating this issue.

Latest Gandi outages

Mail access issue - 10 days ago
.tc registry incident - 18 days ago
.tc registry incident - 19 days ago

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