Outage in Gandi

Database incident

Resolved Minor

December 16, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Gandi Domain name registration Gandi Web redirection services Gandi Network Gandi SSL Certificates Gandi Security alert Gandi www.gandi.net Gandi SMTP in Gandi LiveDNS Gandi PUBLIC API v4 Gandi Simple Hosting FR-SD3 Gandi {abc}.dns.gandi.net Gandi PUBLIC API v5 Gandi Billing / payments Gandi Simple Hosting FR-SD5 Gandi SMTP out Gandi Roundcube webmail Gandi ns6.gandi.net Gandi admin.gandi.net Gandi Simple Hosting FR-SD6 Gandi Simple Hosting LU-BI1 Gandi Sogo webmail Gandi shop.gandi.net Gandi Cloud FR-SD3 Gandi Go Sitebuilder Gandi Access (IMAP/POP3) Gandi Cloud FR-SD5 Gandi Cloud FR-SD6 Gandi Cloud LU-BI1 Gandi Cloud VPS FR-SD6

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/16/2025 07:25PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 12/16/2025 04:02PM

We must proceed to an emergency maintenance on our main database cluster.
This is scheduled at 17:15 CET

MONITORING about 2 months ago - at 12/16/2025 02:25PM

Impact is mitigated. We are still monitoring the situation

MONITORING about 2 months ago - at 12/16/2025 11:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/16/2025 11:03AM

We are still working on this issue.

MONITORING about 2 months ago - at 12/16/2025 10:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 12/16/2025 10:34AM

We are currently investigating this issue.

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