A hardware failure on a JBOD storage unit caused a major incident affecting Cloud and Simple Hosting services in the FR-SD5 zone. The issue lasted approximately 2.9 hours before a fix was implemented and verified. The incident was fully resolved after final checks confirmed the root cause had been addressed.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have encountered an hardware issue on the JBOD.
Root cause is fixed and we are processing to final verifications
We are continuing to work on a fix for this issue
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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