Garmin inReach experienced a ~2.3-hour major incident where Iridium device activations, plan changes, and cancellations were delayed. The Iridium Activation and Subscription Billing components were affected, preventing users from activating, deactivating, or modifying device plans during the outage. The issue was identified, a fix was implemented, and the incident was fully resolved with pending changes completing upon restoration.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
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