A certificate rotation caused delays in device activations, plan changes, and cancellations across Garmin inReach services, affecting Iridium Activation and Subscription Billing, Garmin Explore, and the Earthmate mobile app. The incident lasted approximately 1.8 hours before the problem was identified and resolved, with systems returning to normal operation. Any changes that were pending during the disruption were expected to complete automatically upon restoration of service.
Problem was identified and resolved. Systems are functioning normally.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
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