Garmin experienced a 2.2-hour major incident where Iridium device activations, plan changes, and cancellations were delayed, affecting Satellite Activation and Subscription Billing. Users were unable to activate new devices, such as the inReach Mini 3, receiving partial outage messages during the disruption. The issue was identified, a fix was implemented, and the incident was fully resolved.
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This incident has been resolved.
The issue has been identified and a fix is being implemented.
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
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