Garmin experienced an 18-minute disruption affecting Satellite and LTE Activation and Subscription Billing systems, causing delays in subscription activations, plan changes, and cancellations. Existing active subscriptions remained unaffected throughout the incident. A fix was deployed and full functionality was restored within the same hour.
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A fix for the issue has been deployed and activations, plan changes, and cancellations are working as expected again
We are experiencing technical issues causing delays in subscription activations, plan changes, and cancellations. Requests submitted during this period may take longer than normal to complete. Existing active subscriptions remain operational.
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