Outage in GatewayAPI
Delayed delivery reports towards TDC/Nuuday
Resolved MinorIncident Report
Summary AI Generated
GatewayAPI experienced delayed delivery reports for messages sent to TDC/Nuuday customers, though message delivery itself continued to function normally. The issue affected the External Provider component for 18.5 hours, causing delivery confirmations to be significantly delayed. The problem was resolved with all traffic and delivery reporting returning to normal operation.
We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday
All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation.
Thank you for your understanding and we apologize for the inconvenience caused by this.
Components affected
GatewayAPI External ProviderTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/01/2026 08:25AM
All traffic towards TDC/Nuuday is now working as intended again. Including timely delivery reports.
Messages that have been submitted via GatewayAPI has been sent correctly.
If you continue to experience any issues, please reach out to our support.
MONITORING
7 days ago - at 05/01/2026 07:05AM
The traffic towards TDC Denmark/Nuuday looks to be fully operational once again. But we are still seeing previous messages stuck "Enroute".
We will continue to monitor the traffic for good measure.
Thank you for your understanding and we apologize for the inconvenience caused by this.
MONITORING
7 days ago - at 04/30/2026 07:25PM
We are continuing to see issues with delayed delivery reports towards TDC/Nuuday. And we are monitoring the situation.
Traffic is still being delivered normally.
IDENTIFIED
7 days ago - at 04/30/2026 01:57PM
We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday
All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation.
Thank you for your understanding and we apologize for the inconvenience caused by this.
Latest GatewayAPI outages
GatewayAPI Traffic log incident - 2 days ago
Delays on messages towards Telia Norway - 10 days ago
Unscheduled disturbance towards Telia/Norlys Denmark - 14 days ago
Unscheduled disturbance towards Switzerland - 17 days ago
Unscheduled disturbance towards Switzerland - about 2 months ago
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