Outage in GatewayAPI

Unscheduled delivery report disturbance towards ICE Norway

Resolved Minor

May 08, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

GatewayAPI experienced delayed delivery reports towards ICE Norway for 2.1 hours, though message traffic continued to be delivered at normal rates. The issue affected the External Provider component and was resolved with traffic returning to full operational status.

We are currently experiencing issues with Delayed delivery reports towards ICE Norway. The traffic is being delivered at Normal rate. We will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Components affected

GatewayAPI External Provider

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 05/08/2026 10:19AM

The traffic towards ICE Norway looks to be fully operational once again.

We will continue to monitor the traffic for good measure.

Thank you for your understanding and we apologize for the inconvenience caused by this.

IDENTIFIED 9 days ago - at 05/08/2026 08:17AM

We are currently experiencing issues with Delayed delivery reports towards ICE Norway.

The traffic is being delivered at Normal rate.
We will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.

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