Outage in GatewayAPI
Unscheduled disturbance towards TDC Denmark
Resolved MinorIncident Report
Summary AI Generated
GatewayAPI experienced a disruption lasting approximately one hour affecting SMS delivery to TDC Denmark/Nuuday, with elevated rejected and enroute message rates. The issue was traced to an external provider and caused failed or delayed SMS traffic to that network. Traffic recovered and was confirmed fully operational by 10:35 CEST on July 2, 2026.
We are currently seeing a lot of rejected and enroute with the SMS service of TDC Denmark.
The traffic will be closely monitored whilst we expect an update.
Thank you for your understanding and we apologize for the inconvenience caused by this.
Components affected
GatewayAPI External ProviderTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/02/2026 08:35AM
The traffic towards TDC Denmark/Nuuday is fully operational.
We will continue to monitor the traffic for good measure.
Thank you for your understanding and we apologize for the inconvenience caused by this.
MONITORING
about 1 month ago - at 07/02/2026 07:49AM
Traffic to TDC Denmark has recovered and rejected and enroute rates are back to normal.
We are monitoring closely to confirm stability.
Thank you for your patience, and we apologise for the inconvenience.
IDENTIFIED
about 1 month ago - at 07/02/2026 07:36AM
We are currently seeing a lot of rejected and enroute with the SMS service of TDC Denmark.
The traffic will be closely monitored whilst we expect an update.
Thank you for your understanding and we apologize for the inconvenience caused by this.
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