Outage in Gather

A new issue has popped up causing space connect failures for some Gather 2.0 users

Resolved Minor
August 01, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.
Components affected
Gather Mapmaker Gather Spaces

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/01/2025 02:46PM

This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new

MONITORING 3 months ago - at 08/01/2025 12:28PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING 3 months ago - at 08/01/2025 12:14PM

We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.

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