Outage in Gather

Some V2 spaces are not loading

Resolved Minor
September 22, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Some users on V2 may experience issues with spaces loading. Our engineers are aware and are currently looking into this issue further. If you are experiencing issues, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new
Components affected
Gather US East
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/22/2025 06:48PM

This issue has now been fully resolved. We apologize for the inconvenience. If anyone continues to experience issues joining a V2 space, please feel free to contact our support team: https://support.gather.town/hc/en-us/requests/new

MONITORING 4 days ago - at 09/22/2025 03:09PM

Spaces should now be loading correctly for all V2 users. We are still monitoring the situation. If you encounter issues while trying to join your space, please send a report to our support team: https://support.gather.town/hc/en-us/requests/new

INVESTIGATING 4 days ago - at 09/22/2025 02:50PM

Some users on V2 may experience issues with spaces loading. Our engineers are aware and are currently looking into this issue further. If you are experiencing issues, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

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