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Outage in Gather

Multiple users may experience issues loading their Gather 2.0 spaces

Resolved Minor
October 02, 2025 - Started 4 months ago - Lasted about 19 hours
Official incident page

Incident Report

We've indicated an issue that is causing loading issues for multiple users. We're actively investigating now. If you run into loading issues on Gather 2.0, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new
Components affected
Gather Spaces

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/03/2025 09:51AM

This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues.

https://support.gather.town/hc/en-us/requests/new

MONITORING 4 months ago - at 10/02/2025 03:32PM

Space are recovering and loading at this time. We will continue to monitor the issue, If you need assistance please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

INVESTIGATING 4 months ago - at 10/02/2025 02:53PM

We've indicated an issue that is causing loading issues for multiple users. We're actively investigating now. If you run into loading issues on Gather 2.0, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

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