Gather 2.0 experienced a major issue where meeting recordings were failing or being cut off prematurely, lasting approximately 10 days. The incident affected users' ability to successfully record meetings on the platform. Engineers resolved the primary recording issue and advised users to contact support if they continue experiencing problems.
Our engineers have resolved the primary issue with meeting recordings. We apologize to anyone who lost recordings over the past few weeks. If you still encounter any issues, please feel free to reach out to support@gather.town for assistance.
We're conducting an ongoing investigation into recent issues with meeting recordings on Gather 2.0. Some meeting recordings may fail or be cut off prematurely. We will provide updates as we continue our investigation.
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