Outage in Geckoboard

Issues with widgets failing to load

Resolved Minor
June 17, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues with widgets failing to load. We'll provide updates as we learn more.
Components affected
Geckoboard Web Application
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/17/2025 09:37PM

Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a short delay while spreadsheet service connections are re-authenticated.

Please email us at support@geckoboard.com, or contact us within the App, if you experience any continued trouble with dashboards or widgets failing to load properly. Thank you for your patience!

MONITORING 4 days ago - at 06/17/2025 09:16PM

A fix has been implemented for widgets that were failing to load. We are monitoring the behavior, and dashboards will be back online shortly.

IDENTIFIED 5 days ago - at 06/17/2025 09:09PM

We have identified the issue affecting widgets that are failing to load, and we are in the process of applying a solution. We will continue to post updates here as they are available.

INVESTIGATING 5 days ago - at 06/17/2025 08:26PM

We are currently investigating issues with widgets failing to load.

We'll provide updates as we learn more.

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