Outage in Geckoboard

Investigating issues with new Close connections

Resolved Minor
August 13, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/13/2025 07:04PM

We have identified the issue preventing new Close data source connections and deployed a fix. New connections are now authenticating properly. If you continue to have trouble, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.

INVESTIGATING 2 months ago - at 08/13/2025 04:10PM

We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.

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