Outage in Geckoboard

Investigating issues with new Close connections

Resolved Minor
August 13, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/13/2025 07:04PM

We have identified the issue preventing new Close data source connections and deployed a fix. New connections are now authenticating properly. If you continue to have trouble, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.

INVESTIGATING about 1 month ago - at 08/13/2025 04:10PM

We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.

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