Outage in Geckoboard

Investigating issues with Airtable connections

Resolved Minor

February 23, 2026 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/23/2026 03:34PM

We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections.

Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues or have questions.

IDENTIFIED 3 days ago - at 02/23/2026 10:56AM

We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026).

The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email.

For any further questions, please feel free to contact our support team at support@geckoboard.com.

INVESTIGATING 3 days ago - at 02/23/2026 09:18AM

We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

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