Outage in GeForce NOW

Customers are able to launch games. - Service has been restored

Resolved Minor
September 12, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

Incident Report

We continue to monitor our services closely post the recent service issue. We are investigating an issue where feature flags on games (RTX, HDR, Reflex, ...) are not visible in the client. RTX can be enabled in game for RTX enabled games. Please read this knowledge base article for information on membership compensation related to the service interruption. https://nvidia.custhelp.com/app/answers/detail/a_id/5714
Components affected
GeForce NOW NVIDIA Global Services
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2025 07:29PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/14/2025 05:57PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 09/13/2025 05:41PM

All issues have been resolved and all features are functioning.

MONITORING about 2 months ago - at 09/13/2025 01:17AM

We continue to monitor our services closely post the recent service issue. We are investigating an issue where feature flags on games (RTX, HDR, Reflex, ...) are not visible in the client. RTX can be enabled in game for RTX enabled games.

Please read this knowledge base article for information on membership compensation related to the service interruption.

https://nvidia.custhelp.com/app/answers/detail/a_id/5714

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