Outage in GeForce NOW
Gamepad not working correctly on Windows PC
Resolved MinorIncident Report
We are investigating reports of gamepad registering as mouse input for GeForce NOW on Windows.
A workaround is available in our knowledge base article: https://nvidia.custhelp.com/app/answers/detail/a_id/5904/
Components affected
GeForce NOW NVIDIA Global ServicesLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/09/2026 06:03PM
This incident has been resolved
MONITORING
11 days ago - at 09/02/2026 07:10PM
Microsoft is aware of this issue and has started to release a configuration change that should prevent the need for any manual steps outlined in our knowledgebase article https://nvidia.custhelp.com/app/answers/detail/a_id/5904/.
If any user has manually made the change will continue to have it remain off with future updates.
INVESTIGATING
12 days ago - at 09/01/2026 07:02PM
We are investigating reports of gamepad registering as mouse input for GeForce NOW on Windows.
A workaround is available in our knowledge base article: https://nvidia.custhelp.com/app/answers/detail/a_id/5904/
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