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Outage in Gemini Trust

Marketdata Websocket Outage

Resolved Major
October 19, 2022 - Started over 3 years ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating reports of connection timeouts when using the marketdata websockets
Components affected
Gemini Trust Websockets API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 10/19/2022 08:42PM

We have deployed a fix for this issue and are monitoring the stability of websocket connections.

IDENTIFIED over 3 years ago - at 10/19/2022 07:19PM

We have identified the root cause of the issue and are working on implementing a fix.

INVESTIGATING over 3 years ago - at 10/19/2022 06:52PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 10/19/2022 06:37PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 10/19/2022 06:37PM

We are currently investigating reports of connection timeouts when using the marketdata websockets

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