Outage in Gemini

Service Disruption - Services Currently Unavailable

Resolved Major
November 16, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Exchange Trading Engine Gemini ActiveTrader™ Gemini REST API Gemini Mobile App Gemini Websockets API Gemini U.S. Wire Transfer Deposit and Withdrawals Gemini Web UI Gemini FIX API Gemini Recurring Orders
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/16/2022 05:44PM

This incident has been resolved.

MONITORING over 2 years ago - at 11/16/2022 05:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 11/16/2022 05:03PM

We experienced an Amazon Web Services EBS outage with one of our primary databases. We have the database restored and are bringing the exchange back up.

INVESTIGATING over 2 years ago - at 11/16/2022 04:40PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 11/16/2022 04:33PM

Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.

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