Outage in Gemini

Service Disruption - Services Currently Unavailable

Resolved Major
November 16, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
Components affected
Gemini Exchange Trading Engine Gemini ActiveTrader™ Gemini REST API Gemini Mobile App Gemini Websockets API Gemini U.S. Wire Transfer Deposit and Withdrawals Gemini Web UI Gemini FIX API Gemini Recurring Orders

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/16/2022 05:44PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/16/2022 05:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 11/16/2022 05:03PM

We experienced an Amazon Web Services EBS outage with one of our primary databases. We have the database restored and are bringing the exchange back up.

INVESTIGATING almost 3 years ago - at 11/16/2022 04:40PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 11/16/2022 04:33PM

Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.

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