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Outage in Gemini Trust

Investigating issue affecting GUSD and other spot crypto Pair Visibility on Derivatives Accounts

Resolved Minor
April 24, 2025 - Started 12 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating an issue preventing some Singapore customers from viewing and trading GUSD and other spot crypto pairs on their derivatives accounts. All customer assets and funds remain secure.We will provide updates as soon as more information becomes available.
Components affected
Gemini Trust Gemini ActiveTrader™ Gemini Trust Gemini Web UI Gemini Trust REST API

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/24/2025 07:46PM

This incident has been resolved.

INVESTIGATING 12 months ago - at 04/24/2025 10:26AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/24/2025 09:38AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/24/2025 09:38AM

We are currently investigating an issue preventing some Singapore customers from viewing and trading GUSD and other spot crypto pairs on their derivatives accounts. All customer assets and funds remain secure.We will provide updates as soon as more information becomes available.

Latest Gemini Trust outages

Customers may experience issues retrieving funding amount reports via the API - 1 day ago
Service Degradation - REST API - 2 days ago
Some public pages unavailable for Singapore users - 5 days ago
Staking Balances, Crypto Transfers, and Credit Card Payments Unavailable - 9 days ago
Service Degradation - REST API Endpoints - 9 days ago

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