Outage in Gemini Trust
Unexpected error message when attempting to download account statement.
Resolved MinorIncident Report
We are aware that some customers are receiving an unexpected error message when attempting to download their April 2025 account statement.
Our team is actively investigating this issue. We will provide further updates as soon as more information becomes available.
All customer accounts and funds remain completely secure.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/16/2025 01:43PM
This incident has been resolved.
INVESTIGATING
12 months ago - at 05/07/2025 01:09PM
We are aware that some customers are receiving an unexpected error message when attempting to download their April 2025 account statement.
Our team is actively investigating this issue. We will provide further updates as soon as more information becomes available.
All customer accounts and funds remain completely secure.
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