Outage in Gemini

Temporary Issues Affecting Passkey, Device Authorization, and Login Issues for Some Customers

Minor
May 21, 2025 - Started about 1 month ago
Official incident page

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Outage Details

If you are encountering issues related to Passkey authentication, device authorization, or withdrawal functionality, please perform a full logout from your account (do not simply close the application) and then log back in. For web users, clearing browser cookies is required. These steps frequently resolve the issue. We appreciate your patience and are actively working to ensure a smooth experience. All customer accounts and funds remain secure. Further updates to follow.
Components affected
Gemini Authy (Two-Factor Authentication)
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 05/21/2025 07:36PM

If you are encountering issues related to Passkey authentication, device authorization, or withdrawal functionality, please perform a full logout from your account (do not simply close the application) and then log back in. For web users, clearing browser cookies is required. These steps frequently resolve the issue.

We appreciate your patience and are actively working to ensure a smooth experience. All customer accounts and funds remain secure. Further updates to follow.

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