Outage in Gemini Trust
Service Disruption - Degraded crypto withdrawals for EU Customers
Resolved MinorIncident Report
Our team is currently investigating an issue that affects crypto asset withdrawals for some EU customers. All customer accounts and funds remain secure. Further updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/09/2025 08:42AM
This incident has been resolved.
INVESTIGATING
7 months ago - at 09/08/2025 03:49PM
We are continuing to investigate. As a workaround in the meantime, please try to request your crypto asset withdrawals via the mobile app.
INVESTIGATING
7 months ago - at 09/08/2025 09:50AM
Our team is currently investigating an issue that affects crypto asset withdrawals for some EU customers. All customer accounts and funds remain secure. Further updates to follow.
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