Outage in Gemini

Degraded Performance - New User Agreements blocking access on App for Android users

Resolved Minor
September 12, 2025 - Started about 1 month ago - Lasted 40 minutes
Official incident page

Incident Report

We are currently investigating this issue. All customer accounts and funds remain completely secure. Updates will be provided once they are available. Please try to accept the new User Agreements using the Gemini website instead of the mobile app.
Components affected
Gemini Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2025 05:00AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/12/2025 04:24AM

We are currently investigating this issue. All customer accounts and funds remain completely secure. Updates will be provided once they are available. Please try to accept the new User Agreements using the Gemini website instead of the mobile app.

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