Outage in Gemini

AWS - Cloud Provider Outage

Minor
October 20, 2025 - Started about 7 hours ago
Official incident page

Incident Report

We're investigating an AWS outage that's impacting parts of our platform, certain features of the Exchange may be slow or unavailable. All user interfaces, trading, credit card services will remain unavailable during this time. All customer accounts and funds remain completely secure.
Components affected
Gemini Mobile App Gemini ActiveTrader™ Gemini Websockets API Gemini REST API Gemini Web UI Gemini Exchange Trading Engine Gemini Recurring Orders Gemini U.S. Wire Transfer Deposit and Withdrawals Gemini FIX API Gemini OAuth Integrations

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 10/20/2025 01:08PM

We are continuing to monitor for any further issues.

MONITORING about 4 hours ago - at 10/20/2025 10:15AM

We've reopened access and are monitoring our services to confirm stability.

INVESTIGATING about 5 hours ago - at 10/20/2025 09:51AM

We are seeing improvements across various services. Our team is verifying system stability before reopening to ensure everything is fully operational.

INVESTIGATING about 5 hours ago - at 10/20/2025 09:34AM

We are continuing to investigate this issue.

INVESTIGATING about 7 hours ago - at 10/20/2025 07:57AM

We're investigating an AWS outage that's impacting parts of our platform, certain features of the Exchange may be slow or unavailable.

All user interfaces, trading, credit card services will remain unavailable during this time.

All customer accounts and funds remain completely secure.

Latest Gemini outages

Scheduled Maintenance - Full Exchange Maintenance - about 7 hours ago
Investigating Mobile App Crashes Affecting Android Users on Version 25.1016.0 - 3 days ago
LTC Transfers Delayed - 3 days ago
Websockets Marketdata endpoint /v1/marketdata having intermittent connectivity issues - 4 days ago
Service Disruption - - 8 days ago

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