Outage in Gemini Trust
ACH Transfers Delayed or Failing
Resolved MinorIncident Report
Summary AI Generated
ACH deposits and withdrawals on Gemini Trust, including instant buys and recurring transfers, experienced delays and failures for approximately one hour. The issue has been resolved, with ACH transfers now processing normally. Customers with affected recurring buys should verify their ACH payment method, and those whose crypto purchase deposits failed should initiate a new deposit to restore their account to good standing.
Gemini Trust Company, LLC customers initiating ACH deposits or withdrawals may experience delayed or unsuccessful transfers, including instant buys and recurring transfers using ACH. Other payment methods remain available. All customer accounts and funds remain completely secure.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/27/2026 08:21AM
ACH transfers are now processing normally, and customers can retry their transfers. Customers with recurring buys should check their ACH payment method for any required action, while customers whose ACH deposit for a crypto purchase failed or was canceled should initiate a new deposit to cover any advanced funds and return their account to good standing. All customer accounts and funds remain completely secure.
INVESTIGATING
1 day ago - at 09/27/2026 07:23AM
Gemini Trust Company, LLC customers initiating ACH deposits or withdrawals may experience delayed or unsuccessful transfers, including instant buys and recurring transfers using ACH. Other payment methods remain available. All customer accounts and funds remain completely secure.
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