Is Gengo Down? Check current status

Check if Gengo is down, official outages, user-reported issues, and outages map.

Current Gengo status

Gengo is working normally

Updated from Gengo official status page a few minutes ago

Having problems with Gengo?

Gengo service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gengo status data.

Recent Gengo Outages and Downtime History

IsDown has tracked 18 incidents since started monitoring Gengo status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jan 20, 2022
04:52 AM CET
Minor
We are currently experiencing issues with all services. The issue was identified at 22:12 EST and...
Ongoing
Jan 19, 2022
09:30 PM CET
Minor
We are currently experiencing issues with all services. The issue was identified at 15:04 EST and...
Ongoing
Jul 29, 2021
09:48 AM CEST
Minor
We are currently experiencing issues with Gengo Orders. The issue was identified at 1500 ET on 28...
Ongoing
Jul 28, 2021
01:10 PM CEST
Minor
Homepage is Operational and working fine this is just a test incident for internal working
Ongoing
Mar 17, 2021
05:04 PM CET
Minor
Increased error rate in loading the homepage
Ongoing
Dec 18, 2020
10:21 PM CET
Minor
Increased error rate in loading the homepage
Ongoing
Oct 18, 2020
09:28 AM CEST
Minor
Increased error rate in loading the homepage
Ongoing
Aug 23, 2020
06:07 PM CEST
Minor
We are currently having issues with our database servers. We are aware of the situation and worki...
Ongoing
Jul 18, 2020
12:27 AM CEST
Minor
Increased error rate in loading the homepage
Ongoing
Jul 17, 2020
11:30 PM CEST
Minor
Our site monitoring tool is showing checks in the Unkown state. Pingdom incident details availab...
Ongoing
Sign up to check more outage history
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User comments about problems with Gengo

  • Matteo - Trying to access the website returns a potential security risk warning on both Firefox and Edge.

Gengo status page - All services & components

Component Status
Homepage OK
API OK
Customer Pages OK
Translator Tools OK
Jobs Processing OK
Payment Processing OK
Email Notifications OK
Infrastructure OK
Knowledge base OK
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Translation service platform offering APIs, customer and translator dashboards, and integration with cloud storage and messaging services for streamlined translation workflows.

Monitoring Gengo since January 2023

Tracking 27 Gengo services and regions

Need help? Try here:
Support at official website.
Check their official status page.

0 incidents in 2025

Frequently Asked Questions

Is Gengo down today?

Gengo isn't down. You can check Gengo status and incident details on the top of the page. IsDown continuously monitors Gengo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gengo status?

Gengo is currently operational. You can check Gengo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gengo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gengo down today or just slow?

Currently there's no report of Gengo being slow. Check on the top of the page if there are any reported problems by other users.

How are Gengo outages detected?

IsDown monitors the Gengo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gengo having an outage right now?

Gengo last outage was on June 20, 2017 with the title "Translator tool glitch / トランスレーターツールの不具合について"

How to check if Gengo is down?

Why use IsDown to monitor Gengo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gengo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gengo?

IsDown and DownDetector help users determine if Gengo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gengo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Gengo status changes?

IsDown offers an easy way to monitor Gengo with maximum flexibility

Major Outages Notifications

IsDown monitors Gengo for major outages. A major outage is when Gengo experiences a critical issue that severely affects one or more services/regions. When Gengo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gengo status page for minor outages. A minor outage is when Gengo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gengo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gengo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gengo and all their 27 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Gengo and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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