Outage in Gentlent

Timeouts on our Web Hosting (S1)

Resolved Major
March 29, 2024 - Started about 1 year ago
Official incident page

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Outage Details

We unfortunately experienced a downtime due to high CPU spikes on one of our web hosting instances. This has been resolved and further actions are taken to ensure high availability on our systems: - We added additional health checks for multiple zones and internal hosts. - We're investigating the root cause of this issue and will mitigate it. - We're planning to add automated service recovery and additional redundancy to our web hosting services. - Additionally, we're increasing the resources on the affected machines. We apologise sincerely for this outage.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/29/2024 07:12PM

We unfortunately experienced a downtime due to high CPU spikes on one of our web hosting instances. This has been resolved and further actions are taken to ensure high availability on our systems:

- We added additional health checks for multiple zones and internal hosts.
- We're investigating the root cause of this issue and will mitigate it.
- We're planning to add automated service recovery and additional redundancy to our web hosting services.
- Additionally, we're increasing the resources on the affected machines.

We apologise sincerely for this outage.

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