Outage in Georgia Tech IT
GRS database in recovery mode
Resolved Major
September 14, 2026 - Started 2 days ago
- Lasted about 1 hour
Incident Report
OIT is aware of a problem with the Georgia Tech Roles System (GRS) that is preventing rules and overrides from being created, deleted, and evaluated. Existing entitlements and dependent access are not affected, but changes are not being processed at this time. This means that anyone seeking new access or expecting to lose access to anything where access is controlled by GRS will see no changes in either direction until the issue is resolved. Related downstream effects include not being able to access GRS logs in IAT or use GRS related BuzzAPI endpoints.
Feel free to massage as necessary. As an aside, the GRS database is huge. This may take some time.
Feel free to massage as necessary. As an aside, the GRS database is huge. This may take some time.
Components affected
Georgia Tech IT IdentityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
2 days ago - at 09/14/2026 01:18PM
OIT is aware of a problem with the Georgia Tech Roles System (GRS) that is preventing rules and overrides from being created, deleted, and evaluated. Existing entitlements and dependent access are not affected, but changes are not being processed at this time. This means that anyone seeking new access or expecting to lose access to anything where access is controlled by GRS will see no changes in either direction until the issue is resolved. Related downstream effects include not being able to access GRS logs in IAT or use GRS related BuzzAPI endpoints.
Feel free to massage as necessary. As an aside, the GRS database is huge. This may take some time.
2 days ago - at 09/14/2026 01:38PM
OIT has implemented a fix believed to have resolved the issue affecting GRS. Administrators performed a restart of the database, and service has been restored. Support teams are currently monitoring the service to ensure changes continue to process normally
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