Outage in GetResponse

Ongoing Service Issue affecting EU and US Date Center Clients

Resolved Minor
October 19, 2025 - Started 17 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue that is causing recipient data to be missing from reports.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/20/2025 02:50PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 10/20/2025 01:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED 16 days ago - at 10/20/2025 09:08AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 10/20/2025 08:34AM

We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

INVESTIGATING 17 days ago - at 10/19/2025 06:55AM

We are currently investigating an issue that is causing recipient data to be missing from reports.

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