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Outage in GetResponse

File uploads temporarily unavailable in Webinars

Resolved Minor
October 21, 2026 - Started 22 days ago - Lasted about 4 hours
Official incident page

Incident Report

As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/21/2026 04:50PM

This incident has been resolved.

IDENTIFIED 22 days ago - at 10/21/2026 01:26PM

As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.

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