Outage in GetWhys
Elevated Application Errors Due to Database Issues
Resolved Major
May 06, 2026 - Started 19 days ago
- Lasted about 1 hour
Incident Report
We are investigating an issue affecting database availability that is causing elevated application errors and intermittent failures across parts of the platform.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
19 days ago - at 05/07/2026 02:23AM
We are continuing to monitor elevated application errors caused by an upstream infrastructure provider incident affecting database availability. The provider has identified the issue and is implementing a fix. We will share additional updates as recovery progresses.
INVESTIGATING
19 days ago - at 05/07/2026 02:11AM
We are currently investigating elevated application errors caused by issues with an upstream infrastructure provider affecting database availability. Some users may experience intermittent failures or delayed background processing while mitigation and recovery efforts are underway.
INVESTIGATING
19 days ago - at 05/07/2026 02:05AM
We are investigating an issue affecting database availability that is causing elevated application errors and intermittent failures across parts of the platform.
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