Outage in GFI Software

License Notification Error for LAN agents

Resolved Minor

January 07, 2026 - Started about 1 month ago - Lasted 8 days
Official incident page

Incident Report

We are currently investigating an issue affecting LAN agents only, causing incorrect license validity notifications. Our teams are actively working to identify the root cause, and we will provide updates as more information becomes available.

Components affected

GFI Software Desktop Application

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 01/16/2026 02:01AM

The incident affecting LAN agents has been resolved. The fix will be included in release 12.14.

MONITORING about 1 month ago - at 01/13/2026 01:00AM

Our team has identified a potential fix and completed internal testing.

A beta release is now available for customers who would like to validate the fix ahead of the official release. You can access the beta version using the link below:
https://drive.google.com/drive/u/0/folders/1E61eFGTBkkbnQoOVzndkWBHLa2EoA0Mp

We appreciate your feedback as we continue toward the final release.

INVESTIGATING about 1 month ago - at 01/07/2026 03:18PM

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