Outage in GFI Software
Email Filtering Issue with SpamRazer
Resolved MinorIncident Report
We are investigating an issue where SpamRazer is incorrectly classifying some legitimate emails as spam. Our team is working with the relevant systems to identify the cause and mitigate the impact. Further updates will be shared as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 02/09/2026 01:30AM
This incident has been resolved. If you continue to experience issues, please contact Support.
IDENTIFIED
11 days ago - at 02/04/2026 01:21PM
We have implemented a potential fix and are currently testing it to resolve the issue with legitimate emails being misclassified as spam. Further updates will follow.
INVESTIGATING
26 days ago - at 01/20/2026 02:20PM
We are investigating an issue where SpamRazer is incorrectly classifying some legitimate emails as spam. Our team is working with the relevant systems to identify the cause and mitigate the impact. Further updates will be shared as more information becomes available.
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