Outage in ggCircuit

House Account Auto Login - Epic Games - Failure to Automatically Log In on Updated Launcher Version

Resolved Minor
October 03, 2023 - Started about 2 years ago - Lasted about 18 hours

Incident Report

We are continuing to work on a fix for this incident. A fix should be released shortly. It is still anticipated that only a reboot of client machines will be required to restore functionality.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 10/03/2023 10:41AM

We are continuing to work on a fix for this incident.

A fix should be released shortly.

It is still anticipated that only a reboot of client machines will be required to restore functionality.

IDENTIFIED about 2 years ago - at 10/03/2023 12:20AM

We are currently investigating this incident.

We have received multiple reports that a new version of the Epic Games launcher has resulted in failure to complete auto-login for house accounts.

This issue has been reported to the development team and we will update here as soon as we have more information.

It is currently anticipated that only a reboot (or re-login to Windows) would be required to receive the new changes when they are completed.

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