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Outage in Ghost

Outage on Ghost(Pro)

Resolved Major
April 02, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating the cause of an outage. We will update as soon as we have more info
Components affected
Ghost (Pro)

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 04/02/2025 01:18PM

All systems continue to perform nominally. Our team will be conducting a post-mortem to investigate the cause of the outage, and take further steps to improve our infrastructure to prevent the issues from recurring. Thanks for your patience today!

MONITORING 10 months ago - at 04/02/2025 01:06PM

All services are now operating normally again. Our team will continue monitoring to ensure that everything remains healthy.

IDENTIFIED 10 months ago - at 04/02/2025 12:16PM

SSL service for custom domains has been restored for the majority of sites and the team is working on restoring it to every site.

MONITORING 10 months ago - at 04/02/2025 12:05PM

All services are now operating normally again, but a very small number of sites may still experience issues. Our team will continue working on resolution and monitoring to ensure that everything remains healthy.

IDENTIFIED 10 months ago - at 04/02/2025 11:30AM

We are still facing issues with generating new SSL certificates for custom domains. A fix has been implemented, we are actively working to speed up the process to update all affected sites and it looks better. In the meantime, we kindly ask that you refrain from making any changes to your custom domain settings. You can continue to work as usual via the Ghost dashboard on your ghost.io subdomain. We apologize for the inconvenience caused today and appreciate your understanding and patience during this time.

IDENTIFIED 10 months ago - at 04/02/2025 11:05AM

Our fix for SSL certificates not generating for custom domains is taking a bit longer than expected. We are doing the best we can to speed things up and get all sites back on track. We would kindly ask for you to hold off with any changes to your custom domain settings at this time, you can continue to work via the Ghost dashboard on your ghost.io subdomain as normal. Thank you for your understanding and patience!

IDENTIFIED 10 months ago - at 04/02/2025 10:37AM

We are having an issue with generating new SSL certificates for custom domains. We would kindly ask for you to hold off with any changes to your custom domain settings at this time, you can continue to work via the Ghost dashboard on your ghost.io subdomain as normal. The fix for the issue has been implemented, we are now working on speeding things up. Sorry for any inconvenience caused by this!

IDENTIFIED 10 months ago - at 04/02/2025 10:27AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 04/02/2025 09:54AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 04/02/2025 09:41AM

We are investigating the cause of an outage. We will update as soon as we have more info

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