Outage in Gigs
Delays in subscription and porting operations
Resolved Minor
June 01, 2026 - Started 13 days ago
- Lasted about 20 hours
Incident Report
One of our partner networks (P13) is reporting an outage affecting all key operations, such as subscription activations, portings and cancellations. As a result, these operations are paused.
Existing subscriptions are not impacted: connectivity is working as normal for all services (voice, text, data).
The issue is being investigated by the network with high priority. We are monitoring impact and will provide an updated resolution path for all affected subscriptions once a fix is identified and applied.
We will provide any updates as we receive them from the network.
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Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 06/01/2026 06:24PM
The network has notified us a fix has been applied. All new operations from this point on are processing as normal.
The network is now working to process subscriptions impacted by the outage.
We will provide any updates as we receive them from the network.
IDENTIFIED
13 days ago - at 06/01/2026 03:55PM
One of our partner networks (P13) is reporting an outage affecting all key operations, such as subscription activations, portings and cancellations. As a result, these operations are paused.
Existing subscriptions are not impacted: connectivity is working as normal for all services (voice, text, data).
The issue is being investigated by the network with high priority. We are monitoring impact and will provide an updated resolution path for all affected subscriptions once a fix is identified and applied.
We will provide any updates as we receive them from the network.
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